Elderly care
Caring for ageing parents in a Mumbai apartment: a practical checklist
Fall-proofing, medicine routines and when to call for a nurse.
Publishing soonResources
Guides for families caring at home.
Practical, doctor-reviewed articles, FAQs and downloads for Mumbai families — written in plain language.
- Health guides
- Checklists
- 24/7 help
Health guides
Latest guides for families
New guides are being reviewed by HVR doctors. Ask us on WhatsApp and we’ll send the one you need.
Recovery
The first 14 days after surgery: what families should watch for
Wound care, warning signs and how home nursing shortens recovery.
Publishing soon
Physiotherapy
Why physio at home works better for knee and hip recovery
Real-world exercises in the space you actually live in.
Publishing soon
Chronic care
Managing diabetes at home during monsoon season
Diet, foot care and monitoring tips from HVR nurses.
Publishing soon
New mothers
Postnatal care at home: what a visiting nurse actually does
Lactation support, newborn checks and rest for mum.
Publishing soon
Lab tests
Home sample collection explained
Fasting, timing and how reports reach your app.
Publishing soonPrintable checklists
Free downloads
Request any checklist on WhatsApp — we’ll send the PDF straight to your phone.
Help centre
Answers for families
Our care advisors are available 24/7 for anything not covered here.
How quickly can care start?
Same-day for nursing and doctor visits in most Mumbai zones; caregivers are usually placed within 24–48 hours after assessment.
Can family members abroad see updates?
Yes. Family members create their own HVR account and are linked to the patient with the permissions you choose.
Do you accept insurance?
Not yet. We provide detailed HVR invoices that you can submit to your insurer for reimbursement where eligible.
What if I’m not happy with a caregiver?
Tell the care desk. We replace the professional at no extra cost and review the feedback with them.
Is my health data safe?
Records are encrypted and hosted in India. Only the patient, linked family members and the assigned care team can see them.
Reviews
Reviews from Mumbai families
My mother needed a nurse after her hip surgery. HVR sent the same nurse every day, and the app showed me her vitals while I was at work.
The physiotherapist came home three times a week for my father. Booking, rescheduling and payment — all from the phone. Very professional team.
Doctor visit at home within two hours on a Sunday. The invoice was clear, no hidden charges. We now use the monthly elderly care plan.
Reliable, punctual and kind. The nurse treated my grandmother like her own.
Booked a doctor at 9 pm, visit by 10:30 pm. The prescription was in the app before he left.
Clear pricing, proper invoice, excellent physio. Recommended to three neighbours already.
Legal
Privacy policy
HVR Home Healthcare collects only the information needed to deliver care: your contact details, the patient’s health information and visit records. Data is stored on servers in India, encrypted at rest and in transit, and shared only with the professionals assigned to the patient. You can request a copy or deletion of your data at any time by writing to care@hvrhealthcare.in.
Legal
Terms of service
Bookings are confirmed when payment or a care plan is in place. Cancellations more than 4 hours before a visit are free; later cancellations may be charged a visit fee. HVR professionals are independent partners verified by HVR; HVR coordinates care, billing and quality but does not replace hospital or emergency services. In an emergency, call 108.
24/7 care desk
Still have questions?
Our care advisors are available 24/7 — call, WhatsApp or book a free assessment.
- Verified, background-checked professionals
- Flexible plans — daily, weekly or monthly
- 24/7 care desk in Mumbai
- Pay by UPI, card or cash